Question Question 1 1 / 1 point True or False: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems. True False View Feedback Question 2 1 / 1 point Which of the following flow chart symbols is used to represent a step or action which is taken in the process? A) rectangle B) diamond C) circle View Feedback Question 3 1 / 1 point Which of the following best defines a process? A) a series of events to get something done B) steps a worker follows to complete a task C) a series of tasks that are completed in order to accomplish a goal D) a strategic objective View Feedback Question 4 1 / 1 point Which of the following are true about an Enterprise Resource Planning (ERP) System? (select all that apply) A) it has a centralized database B) it can be used to run an entire company C) it is a software application D) it has best practices built in View Feedback Question 5 1 / 1 point True or False: IT managers should implement new technology as soon as it hits the market, always striving to obtain the least expensive products available. True False View Feedback Question 6 1 / 1 point True or false: E-commerce is a subset of e-business. True False View Feedback Question 7 1 / 1 point Which of the following is defined as an intentional effort to plan, document, implement, and distribute an organizationâ€™s business processes with the support of information technology? A) business process engineering B) business process management C) business process reengineering D) business process improvement View Feedback Question 8 1 / 1 point Good IT management, which is necessary for a great IT plan, should do which of the following? A) tell management what their business objectives should be B) advise management if technology being considered to solve a problem is not yet proven C) advise management that available technology is too expensive D) let management determine the desired technical solution View Feedback Question 9 1 / 1 point Which of the following flow chart symbols is used to represent a decision point in the process? A) rectangle B) diamond C) circle View Feedback Question 10 1 / 1 point How often should the IT plan should be changed? A) every five years B) monthly C) typically, every three to five yearsâ€”or sooner, if business conditions warrant it D) neverâ€”an IT plan, once in place, does not change View Feedback Question 11 1 / 1 point E-Bay is an example of which e-commerce model? A) B2C B) C2B C) C2C D) C2B View Feedback Question 12 1 / 1 point Which of the following flow chart symbols is used to represent a point at which the flowchart connects with another process? A) rectangle B) diamond C) circle View Feedback Question 13 1 / 1 point Servicing customers and collaborating with business partners are characteristics of which of the following? e-business e-commerce business to business and consumer e-collaboration View Feedback Question 14 1 / 1 point Which of the following are true regarding a business model? (select all that apply) A) it is the organization of product, service and information flows B) it is the source of revenue C) it is a source of benefit for suppliers D) It is a source of benefit fo customers View Feedback Question 15 1 / 1 point Which of the following is innovation that creates an entirely new market or transforms an existing one? transformative innovation disruptive innovation market-changing innovation unparalleled innovation View Feedback Question 16 1 / 1 point True or false: Most IT dollars are spent on the IT infrastructure. True False View Feedback Question 17 1 / 1 point True or false: Any firm establishing a Web presence, no matter how small or localized, instantly enters global marketing. True False View Feedback Question 18 1 / 1 point Which of the following are components of the business pr
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