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STR 581 / STR 581 Final Exam Set 1 Latest (2016)

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1. Because practical considerations make job tryouts for all candidates infeasible, it is necessary to __________ the relative level of job performance for each candidate on the basis of available information. predict accept assign abandon 2. Some studies indicate the best approach for transformational change may have the chief executive officer create an atmosphere for change but let others decide how to initiate change and begin establishing a vision but carefully set limits for the program and establish a reward system Click here to download 3. Which of the following is a desirable strategy for managers aiming to reduce the negative consequences of rumors? Initiating disciplinary action against the employee who started the rumor Encouraging employees to communicate their concerns and suggestions Creating a more informal communication environment at the workplace Refusing to comment on issues that appear to be controversial and unfair 4. A project can be segmented into which of the following? Work packages Success markers Sub-jobs Events 5. Which of the following is an element that addresses elimination of waste under lean production? Group plant loading technology Minimized run times Production ahead of demand Kanban production control system 6. The Civil Rights Act of 1991 offered what for victims of unintentional discrimination? race norming adverse impact affirmative action monetary damages and jury trials 7. Active listening requires: summarizing all areas of the performance-interview feedback discussion. verbal communications only summarizing only the areas of agreement interruptions to get your point across 8. Which of the following is ISO 14000 primarily concerned with? Time management Quality management Environmental management Continuous improvement management 9. Training that results in ______ is costly because of the cost of training (which proved to be useless) and the cost of hampered performance. negative transfer of training applicability of training reinforcement of training simulation of training 10. As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________. fulfilling its social obligation socially image conscious socially responsive socially aware 11. According to the job characteristics model, autonomy is defined as the degree to which a job requires completion of a whole and identifiable piece of work a job has an impact on the lives or work of other people a job generates direct and clear information about performance a job provides the worker freedom, independence, and discretion 12. Which of the following is considered a major process flow structure? Lean Manufacturing Project Lead Time Fabrication 13. An example of control criteria that can be used in any situation is ________. employee satisfaction average time to process paperwork client requests completed per hour number of calls taken per day 14. What can affirmative action assist organizations in achieving that diversity initiatives cannot? Maximizing creativity Maximizing workforce commitment Correcting specific problems of the past Increased productivity 15. Adoration of a charismatic leader by followers can lead to greater understanding of the company mission difficulty in developing a successor a competitive work environment limiting suggestions of fixes and improvements 16. Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled? WBS (Work Breakdown Structure) MRP (Material Requirements Plan) ERP (Enterprise R

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