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SPCH 100 Quiz 4 15/15 A++


SPCH 100 Quiz 4 Q1. – Most interpersonal conflict develops among people who do not already have an established relationship. True /False Q2. – Which leadership style focuses on limiting supervision and promoting individualistic decision making? A. a laissez-faire leadership style B. a democratic leadership style C. an engaging leadership style D. an autocratic leadership style Q3. – Select the group that is NOT one of the eight commonly defined groups. A. family group B. ethnic group C. study group D. work team Q4. – Which of the following is an example of a leading question? A. “What did you think when you saw Sally in the room?” B. “Deciding to finish your degree has been a huge commitment, has it not?” C. “Did you falsify the results of the experiment?” D. “Can you be sure of the time that you saw the car?” Q5. – Joe’s telephone interview with the human resources representative from a company where he hoped to work would be considered what type of interview? A. employment B. sales C. oral history D. off-site Q6. – When would you be least likely to use conversation to begin a new relationship? A. while attending a lecture B. while attending back-to-school night C. while attending a meet-up D. while attending the reception of a friend’s wedding Q7. – The stages of group development (not necessarily in this order) are forming , storming, norming , performing and adjourning True /False Q8. – A group of neighbors decides to start a book group. While there is initial excitement at the first few meetings, six months later the group is no longer meeting. Check the answers that describe what may have happened. Check all that apply. A. The group had conflicting norms. B. The group setting was uncomfortable. C. The group lacked cohesiveness. Q9. – Cultures that are more prone to being conflict-active include (check all that apply) A. Turkey B. Cyprus C. Japan D. Pakistan Q10. – An interview is a free-flowing dialogue between two people. True/ False Q11. – The top advantages of working in a team include being able to A. generate more ideas B. achieve greater success than one person working alone C. increase productivity D. a and b E. a, b, and c Q12. – Groups always engage in higher levels of critical thinking because they have many members. True/ False Q13. – The purpose of the __/__ principle is to guide the balance of positive and negative feedback you give. A. 80/20 B. 50/50 C. 90/10 D. 70/30 Q14. – Lucrecia’s team consisted of 11 people, so it could be considered a small group. True /False Q15. – Which of the following best describes the goal of constructive feedback? A. to change a person’s actions by talking to him or her compassionately B. to make someone aware of how others perceive his or her performance C. to explain your feelings to another person by giving them examples of their shortcomings D. to give criticism that is general and motivated by personal goals


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