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QUALITY MANAGEMENT

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1.Prepare a 3-sigma control chart for both production processes, using the new and standard material (use of quality report in “Delta Plastics, Inc, Case A,” Chapter 5). 2. Discuss whether or not both processes are in control and what conclusion may be drawn. 3. Discuss whether or not both materials are equally subject to defects. 4. Given your findings, advise Jose on the action he should take. 3 pages, must include charts.

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