OPS 571 Final Exam 1. A major competitive dimension that forms a company’s strategic operational competitive position in their strategic planning is which of the following? Cost or price Focus Straddling Automation 2. In setting up a kanban control system you need to determine the number of kanban card sets needed. If the expected demand during lead time is 25 per hour, the safety stock is 20 percent of the demand during lead time, the container size is 5, and the lead time to replenish an order is 5 hours, what the number of kanban card sets is needed? 27 20 5 30 3. Which of the following is a multifactor measure of productivity? Output/(Labor + Capital + Energy) Output/All resources used Output/(Materials) Output/Inputs 4. Which of the following is an alternative possible service encounter included in the service-system design matrix? Internet Automated teller (ATM) Face-to-face distance Questionnaire response 5. In development of an operations and supply chain strategy, which of the following may be an important product-specific criteria to consider? Learning curve Supplier after-sale support Production lot size Focus 6. Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology? An hour lost at a bottleneck saves an hour for the entire system Do not allow bottlenecks to govern the flow of the line Utilization and activation of a resource are not the same Balance the capacities, not the flows 7. You have just been assigned to oversee a series of projects. Functional areas will loan you personnel for each project, and separate project managers will be responsible for separate projects. These project managers will report to you. Which project management structure is being used? Matrix project Pure project Functional project Task force 8. Which of the following is a reason that firms must develop more new products than ever? Commitments to joint venture partners Product life cycles are shorter They are replacing old customers with new ones To amortize heavy investments in development labs 9. We would expect to see which of the following in an MRP system’s inventory status file? End items produced Late/early delivery records Labor efficiency Scrap parts 10. The centroid method for plant location uses which of the following data? Inbound transportation costs Volume of goods to be shipped between existing points Transport times between facilities Correlation matrix of existing facilities 11. The Pareto principle is best applied to which of the following inventory systems? EOQ Fixed-time-period Fixed-order quantity ABC classification 12. A company can produce a small lot of products the first time at a cost of $2,000. If their 85 percent learning curve allows them to reduce their costs on each lot, what is the total cost of producing 5 lots? $8,062.00 $4,031.00 $9,376.50 $10,000.00 13. You are a consultant called in to estimate the costs after the employees learn how to do a job more efficiently by repetition of new product. You find a company can produce a product the first time at a cost of $5,000. If their 90 percent learning curve allows them to reduce their costs on each unit, what is the total cost of producing 100 units of the new product? $290,700 $500,000 $390,000 $250,687 14. A material requirements planning system is an example of which of the following scheduling systems? Infinite loading, backward scheduling Finite loading, backward scheduling Infinite loading, forward scheduling Finite loading, forward scheduling 15. Capacity planning that involves hiring, layoffs, some new tooling, minor equipment purchases, and subcontracting is considered as which one of the following planning horizons? Long range Current Short range Intermediate range 16. You want to determine the upper control line for a p-chart for quality control purposes. You take several sampl
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