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MGT/435 MGT435 MGT 435 Week 2 Quiz

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MGT 435 Week 2 Quiz Question 1. Which of the following is NOT among the five purposes of organizational models, according to Burke? to provide a common language and vocabulary to offer a sequence of activities that can be followed to reduce complexity to highlight the clear distinctions between culture, structure, and strategy Question 2. After all nine steps of the action research model are completed, to which step does the process cycle back/return to? plan action steps jointly jointly diagnose problem/opportunity/findings with client consult with OD/change management expert present feedback to client Question 3. : First-order (adaptive) changes are __________. transformational small scale and incremental large, sweeping, and fundamental long term and irreversible Question 4. : Large-scale change interventions in firms are typically __________. : unplanned circumstances that serve to enhance an organization’s effectiveness unplanned circumstances that serve to inhibit an organization’s effectiveness planned actions designed to prevent management from laying off staff members planned actions designed to enhance an organization’s effectiveness Question 5. : Which of the following statements is true about the action research stage “collecting postimplementation data”? Postimplementation data should be collected from internal stakeholders only. Postimplementation data should be collected from internal and external stakeholders, including from people at all position levels. Postimplementation data should be collected from external stakeholders only. Postimplementation data should be collected from internal and external stakeholders, but not from anyone in top management. Question 6. : The appreciative inquiry model begins by __________. asking “what is possible” and “what do we wish to achieve” asking where the locus of the problem lies initiating a historical analysis of competitors who have experienced similar problems creating a sense of urgency Question 7. : Which organizational change model stresses the importance of applying a historical analysis of changes that have occurred over the course of a company’s development? the systems contingency model the resource dependency theory the environment-industry-organization contingency model the organizational life-cycle model Question 8. : According to the environment-industry-organization contingency model of organizational change, which of the following increases environmental complexity? a high number of external forces only a high number of dissimilar elements only a combination of a high number of forces and dissimilar elements a low number of dissimilar events Question 9. Which of the following is true about people’s resistance to change? Resistance occurs only for selfish reasons. People generally have similar tolerances for change. Large-scale changes decrease resistance. There are a variety of reasons why people resist change. Question 10. Question : Which of the following businesses did the author discuss at length to showcase the strengths of the appreciative inquiry model? Hewlett Packard Santa Ana Star Casino Zappos Holocracy

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