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MGT 195 Assignment 1


According to the text, intellectual capital is the difference between the market value and the book value of a firm. Intellectual capital can be increased by: Increasing retention of below average workers Attracting and retaining knowledgeable workers Decreasing labor costs Increasing the turnover of employees Many companies use referrals by current employees as a source for new hiring and even monetarily reward them for the following reasons: It is less expensive than the fees paid to headhunters Current employees are normally very careful in recommending someone because their credibility is on the line It is a good test of employee loyalty A and B above The role of technology in the recruitment of human capital has lowered individuals’ reliance on the use social networks. True False The text discusses three areas a firm must be concerned with in order to keep their best and brightest employees from leaving. These include all of the following except: Hiring/selecting Sorting/absorbing Developing Retaining Knowledge workers are more loyal to their companies than traditional workers. True False The text suggests that talented professionals are typically most concerned about financial rewards. Money is the top reason why such employees take and leave jobs. True False Social network analysis can be used to help identify groups or clusters of individuals that comprise the network, individuals who link the clusters, and other network members. True False One potential downside of building social capital in an organization is “groupthink.” This means everyone in the group thinks on his or her own and comes up with new ideas. True False The management of intellectual property involves all of the following except: Patents Contracts with confidentiality and noncompete clauses Converting explicit knowledge to tacit knowledge Copyrights and trademarks Social capital is based on the network of relationships within a firm, not in the skills and abilities of an individual employee. True False In order to take advantage of investment in human capital, a firm should: Rotate workers through functions in the company as quickly as possible Refrain from training individual employees Establish practices that will enhance employee retention None of the above In the knowledge economy, if a large portion of a firm’s value is in intellectual and human assets, the difference between the company’s market value and book value should ___________ a company with mostly physical and financial assets. Be equal to Be smaller than Be larger than Not be correlated with New knowledge involves the continual interaction between __________ and __________ knowledge. Intellectual; pragmatic Theoretical; practical Tacit; explicit Detailed; tacit Changes in our economy have forced firms to be more concerned with protecting their: Knowledge workers Social capital Intellectual capital All of the above Since electronic teams (e-teams) seldom meet face-to-face, it is not important for them to be concerned with how to combine individual contributions effectively. True False An internal labor market (to increase an employee’s mobility within a firm) is one means of increasing employee retention. True False Among the downsides of social capital is/are: High social capital may breed “groupthink,” i.e., a tendency not to question shared beliefs Socialization processes whereby individuals are socialized into the norms and values of the organization may become expensiv


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