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LDR/531 LDR531 LDR 531 WEEK 3 QUIZ


LDR/531 LDR531 LDR 531 WEEK 3 QUIZ • 1 When ________, the result is role conflict. o compliance with the group is an attempt to understand who we are and how we fit into the world o compliance with the group is marked by a tendency to notice and emphasize those aspects of the group that are distinctive o compliance with one role requirement may make it difficult to comply with another o compliance with one role aids our performance in another role • Correct answerquestion2 With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors? o Climate of trust o Common purpose o Team efficacy o Social loafing • Correct answerquestion3 The two general approaches to negotiation are ________ bargaining and ________ bargaining. o formal; informal o affective; reflective o distributive; integrative o emotional; rational • Correct answerquestion4 Most people assume that a police officer should behave in a lawful manner, refrain from demonstrating favoritism to any particular group, and do his or her best to uphold the law. Which of the following terms best represents these beliefs? o Dispersion of responsibility o Role expectation o Similarity o Diversity • Correct answerquestion5 Synergy Inc. has recently assigned some of its best employees to form a cross-functional team and complete a project from a new client. Many of the employees on this team are apprehensive about the structure and dynamics of how they will function as a group and accomplish this goal. To energize the employees, their immediate manager is holding a meeting with them next week where he will provide them some additional training in strategies and methods that may work well for the team. The manager’s initiative to hold this meeting fulfills the ________ function of communication o control o emotional expression o information o filtering • Correct answerquestion6 Which of the following statements is true regarding conflict? o People low in the personality traits of disagreeableness, neuroticism, or self-monitoring are more likely to engage in a conflict. o The less specialized the activities of the group, the greater the likelihood of conflict. o The smaller the group, the greater the likelihood of conflict. o Diversity of goals among groups is a major source of conflict. • Correct answerquestion7 The time attendance system in the production division at MM, an automobile manufacturing company, was malfunctioning. Consequently, Greg Hill, one of the front-level managers sent it for repair. In the meantime, he placed a register where all workers of the production division had to provide their time of entry and exit from the office. At the end of the week, when looking through the time logs, he had certain concerns about a group of employees. In the next week, he personally tracked the time this group of employees spent working and realized that they were reporting a greater number of working hours than they actually worked. This group engaged in a barrier to communication called o lying o filtering o communication apprehension o silence • Correct answerquestion8 Which of the following is a unique advantage of lateral communication? o Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure. o Lateral communication facilitates emotional expression, enhances motivation, and helps the organization control its employees effectively. o Lateral communication helps in the transmission of ideas and information. o Lateral communication facilitates coordination at the intradepartmental level. • Correct answerquestion9 Bonnie Patterson has


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