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HTM 150 Week 2 Discussion 1


HTM 150 Week 2 Discussion 1 The Importance of Environment” Please respond to the following: • From the case study, if you had been a customer at the newly refurbished Downtown Hotel, propose three things that could be done to make you feel safer the next time you stay there. • Imagine that you could create the perfect servicescape for a family-style restaurant. Using the elements of temperature, smell, sound, light, color, furnishing, and space, describe your establishment and explain how this relates to the family-style restaurant concept.


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