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HSA 300 WEEK 11 FINAL EXAM • Question 1 Marketing is the process of _____________. • Question 2 Which of the following is not an accurate statement? • Question 3 Jorge is gaining a deeper understanding of marketing in health care by examining how it is different from other industries. According to our text • Question 4 The study of _______seeks to understand how every day people select, secure, use, and dispose of products, services, experiences, or ideas to satisfy their needs. • Question 5 Business-to-business (B2B) healthcare marketing concentrates on organizational buyers. Which of the following examples does not represent a B2B application? • Question 6 The controllable variables of the organization are referred to as the______. • Question 7 According to the text, a production oriented healthcare organization focuses on ___. • Question 8 Strategic healthcare marketing seeks to satisfy customer needs through profitable relationships by creating, communicating, and delivering ________ in selected markets. • Question 9 Jill, a manager in healthcare, is leveraging marketing strategies and tactics that will alter or create behaviors that have a positive effect on the targeted individuals or society as a whole. Jill is implementing_______. • Question 10 By 2050, more than half the population of the U.S. will be comprised of minorities. • Question 11 The term health disparity has many different definitions and meanings including subjective ones. • Question 12 Hispanics and Asian Americans are at high risk for developing Type 2 diabetes. • Question 13 The benefits of cultural competence training may be challenging to quantify in terms of return on investment for the organization. • Question 14 The causes of health disparities are many and complicated. • Question 15 Healthy People 2010 set health objectives for the nation. • Question 16 The National Standards on Culturally and Linguistically Appropriate Services provide for: • Question 17 Organizations adopting cultural competence initiatives include the Association of American Medical Colleges, The Joint Commission, and the National Committee for Quality Assurance. • Question 18 Infant mortality rates are the same for African Americans as Whites. • Question 19 Contract violations are generally considered to be part of which type of law? • Question 20 Ethical and legal reasoning often overlap for the following reason(s): • Question 21 Nonmaleficence is a concept that states that you should • Question 22 What does the Emergency Medical Treatment and Active Labor Act of 1985 (EMTALA) require? • Question 23 For a health provider’s action to be considered negligent, which of the following factors is NOT necessary? • Question 24 Which of the following is not a required part of the definition of “informed consent”? • Question 25 A wrongful act against a person or organization is considered what type of violation? • Question 26 Malpractice is concerned with a professional’s • Question 27 Tort reform is a big part of healthcare reform because • Question 28 Examples of healthcare fraud and abuse include? • Question 29 The qui tam provision offers individuals • Question 30 The False Claims Act was enacted by the federal government as a • Question 31 An example of a Stark Law violation is: • Question 32 Violations of the Criminal Disclosure Provision of the Social Security Act include penalties of • Question 33 STARK I • Qu


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