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HMGT 420


HMGT 420 • Wk#3 Talar posted Jun 4, 2016 11:57 PM Patients who have complex health needs require not only medical. But also social services and support from a variety of caregivers and providers. Facility managers who are part of care coordination could assist patient in receiving optimal care by addressing the challenges in coordinating care for these patients, and offer programmatic changes and policies that help deliver the best services to all patients. Facility managers can come up with strategic plans based on prior data and make necessary changes based on preexisting conditions. “Patient- centered, comprehensive, coordinated, and accessible care that continuously improved through a systems-based approach to quality and safety” (AHRQ, 2012) are what’s needed to achieve the highest quality care possible in any health care facility. Patient centered care can’t be achieved with providers only. It requires team work and collaboration among all stakeholders. To improve the quality and safety of patients, health care facility managers can work hand and hand with the coordinated team to provide a system based approach by drawing on decision-support tools, taking into account patient experience, and using population health management approach. Patient preference and needs on what aspects of care to be improved. Respond to Talar here: • Vanscoy, Week 3 Sarah posted Jun 5, 2016 11:07 AM As a facility manager, and part of the care coordination team, I would look into models of care that would assist our situation. With the Affordable Care Act in place, there are accountable care organizations (ACOs), which provide models of care (“Promise,” 2013). There are many different definitions and perspectives on care coordination, but all lead to the goal of meeting patient needs and providing adequate healthcare (“Care,” 2014). Care coordination is essential because each patient can interact with a variety of professionals each visit. For example, for a routine physical appointment, the patient could meet with the scheduling staff, medical assistants, nurses, doctors, pharmacists, and the billing staff. If each one of these member fails to coordinate as a whole, the patient could be harmed or neglected. As a care coordinator, I would be responsible for discussing an individualized care plan with each patient and ensuring that they understand their responsibilities. All barriers should be identified, such as financial, social (language), psychological, and anything that would effect the patient from following their correct plan of care and interacting with the staff (“Promise,” 2013). Another key point is to ensure the medical staff has reviewed the patient’s medical records and ensure that everyone is on the same page. These are just a few examples, because each case is different and each patient will have different needs. Communication is key in promoting care coordination and providing quality health care Respond to Sarah here: Discussion#2 HMGT 420 • Chronic conditions are defined as “ health problems that require ongoing management over a period of years or decades, and include: diabetes, heart disease, asthma, chronic obstructive pulmonary disease (COPD), cancer, HIV/AIDS, depression, and physical disabilities” .With the increase number of chronic illnesses health care delivery challenges have also increased. For that reason, having a strong leadership framework for chronic illnesses are essential to keep patients and health care professionals safe (Helathcare, n.d.). Today’s education and academic leaders, professional bodies, and other stakeholders need to invest in the training and preparation of tomorrow’s cohort of health care professional. Leadership need to organize care around the patient, emphasize communication skills between all health care providers, need to develop programs to ensure safety and q


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