Guest-focused organizations should trace information TRUE/FALSE 1. Internal customers are customers who are patronizing the business. 2. The tangible part of a service experience is called the service package. 3. Guest experience = service setting + service delivery system + service product. 4. Services tend to be tangible as well as produced and consumed and then paid for. 5. Guest-focused organizations should trace information and authority from the bottom up. Business Management Assignment Help, Business Management Homework help, Business Management Study Help, Business Management Course Help
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