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DBM 380 Week 3 DQ 1

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DBM 380 Week 3 DQ 1 Wang and Gong (2007) explain how database management systems (DBMS) and data mining can help a motor vehicle maintenance center improve its services. Based on your reading of the article, which tables are needed in such a database? In which additional way-beyond those mentioned in the article-can the DBMS and data mining be used to improve customer service?

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