CIS 511 Week 5 Midterm Exam What is the definition of re-engineering List 3 principles of re-engineering. List 4 key features of CRM in an ERP. List 5 components that make up the cost of an ERP. List 2 advantages of using a vanilla ERP system. What is CRM? (Want more than just what is stands for.) List the 7 steps in the ERP systems development process. List 5 intangible benefits with an ERP. List 2 disadvantages of customizing an ERP system. List 5 tangible benefits with an ERP. List 4 advantages of a Sales and Marketing ERP software. List the 5 objects of the process model.
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